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Store Policies

At The Brides's Tulle Box, we take pride in the quality of our products and we are dedicated to ensuring that we meet your expectations.  Satisfaction is guaranteed!


  • If your order is defective in any way, you may return it in new condition and its original packaging for a credit, exchange, or full refund.
  • Returns will only be accepted in their original packaging postmarked within 7 days of the time you receive your order.
  • Returned items that have been used or removed from their original packaging will be returned to the customer and no refund will be issued.
  • Shipping fees are not refundable.
  • Shipping costs to return the items are the responsibility of the customer.

Non-Returnable Items

  • All customized orders or personalized items are non-returnable.

Return Authorization


  • Cancellations will only be accepted if we have not yet processed your order. (Note: Most orders are processed immediately upon receipt)

Restocking Fees

  • Any items that are returned are subject to a 15% restocking fee.

Payments/Credit Card Security

The secure payment processor for The Bride's Tulle Box is PayPal.

PayPal, a trusted leader in online payments, lets you send and receive money online quickly and securely. Over 78 million users have a PayPal account, and it's accepted by merchants everywhere. With a PayPal account, you can:

  • Protect your account information with PayPal's industry-leading security and fraud prevention systems
  • Shop and pay conveniently by saving your information with PayPal
  • Send money quickly and easily to anyone with an email address
  • Receive money quickly and easily from anyone with an email address

Payment Options

We accept VISA, MasterCard, AMEX, Discover and your PayPal Account via PayPal's secure server.

Shipping and Handling

  • Items ship within two weeks unless otherwise noted.  Linens are special-order items and require two-four weeks for delivery.
  • Minimum Orders of $100.00 are required for linen purchases.  Linen orders under $100.00 will be charged a $10.00 processing fee which will be invoiced separately after check-out.
  • At this time we are only able to ship within the United States.
  • Shipping Rates are as follows:

Order Amount  Shipping Charges 
 Up to $15.00  $3.95
 $15.01 - $25.00  $5.95
 $25.01 - $50.00  $8.95
 $50.01 - $149.99  $12.95
 $150.00 and Up  FREE!

Sales Tax

  • New Jersey residents will be charged 7% sales tax.